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How 8ipl Handles Your Personal Data

This Privacy Policy sets out exactly what personal data 8ipl collects when you open an account, how we store and use that data, and the rights you hold…

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What This Policy Covers and Why

8ipl Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account or make a deposit via UPI, Paytm or PhonePe, 8ipl collects the personal details required to process that transaction and verify your identity — name, contact details, payment reference numbers and device identifiers. We do not sell or share this data

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with third-party marketing services. Access to and use of our platform depends on local law and is available where local law permits. Data collected through payment channels such as UPI, Paytm and PhonePe is processed only for the purposes of completing your transaction, maintaining accurate account
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records and meeting any applicable regulatory requirements in your jurisdiction.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review the data we hold, request a correction or ask us to delete your account information, our support team is ready to help.

Email Support Send your data request or privacy question to our dedicated support address. Include your registered account email so we can locate your records and respond accurately within 48 business hours.

Live Chat Open the live chat window on 8ipl.asia to speak with a support agent in real time. This channel is available daily and handles account-level privacy queries, data access requests and correction submissions.

Help Centre The Help Centre at 8ipl.asia/help carries step-by-step documentation on submitting a data access request, updating your contact details and understanding what each data category is used for.

DATA PRACTICES

How We Protect and Manage Your Data

Every layer of our data handling — from the moment you enter your UPI details to the day you close your account — is built around keeping your information accurate, secure and…

Data Collection

We collect only the data needed to operate your account: name, email, phone number, payment method references (UPI ID, Paytm or PhonePe details) and device metadata used for fraud prevention. No extraneous data is gathered.

Cookie Usage

Cookies on 8ipl.asia are used for session management, preference storage and anonymised traffic analysis. You can adjust cookie preferences from the settings panel at any time, and non-essential cookies are off by default.

Account Security

Account credentials are stored using industry-standard hashing. Payment reference data passed through UPI, Paytm and PhonePe is transmitted over encrypted connections and is never stored in plaintext on our servers.

Data Retention

We retain your account data for as long as your account is active and for a defined period afterwards as required by applicable law in your jurisdiction. Once the retention window closes, data is securely deleted from our systems.

Your Access Rights

You have the right to request a copy of the personal data we hold about you, ask for corrections to inaccurate records and, where permitted by local law, request deletion of your data. Submit requests via email or live chat.

Third-Party Sharing

We share data with payment processors such as UPI networks, Paytm and PhonePe solely to complete your transactions. We do not sell personal data, and any third-party processor we use is bound by equivalent data-protection obligations.

Answers to Common Privacy Questions

Below are the questions we hear most often about data rights, account information and how to make a formal request. If your question is not listed here, our support team can help through live chat or email.

We collect your name, email address, phone number and the payment identifiers you use — such as your UPI ID or Paytm-linked number — along with device and session data used to keep your account secure.

Send a data access request to our support email or via live chat on 8ipl.asia. Include your registered email address and we will deliver a summary of your stored personal data within the timeframe required by local law.

Yes. Where local law permits, you can request deletion of your personal data. Some records may need to be retained for a legally required period before deletion. Our support team will explain the exact timeline for your request.

Your UPI, Paytm and PhonePe transaction data is shared only with the payment processors needed to complete each transaction. We do not sell or transfer this data to advertisers or unrelated third parties under any circumstances.

Cookies manage your login session, save your preferences and provide anonymised site analytics. Non-essential cookies are off by default. You can review and update your cookie settings from the preferences panel on 8ipl.asia at any time.

We retain account data for the period required by applicable law in your jurisdiction after account closure. Once that period ends, your personal data is securely and permanently removed from our systems.

Reach us directly via live chat on 8ipl.asia or by email. State the nature of your concern clearly and we aim to acknowledge your message within 24 hours and resolve it within 48 business hours.

How 8ipl Handles Your Personal Data

Contact Us About Your Privacy

How We Protect and Manage Your Data

Data Collection

Cookie Usage

Account Security

Data Retention

Your Access Rights

Third-Party Sharing

Answers to Common Privacy Questions

01 What personal data does 8ipl collect when I open an account?

02 How can I request a copy of the data 8ipl holds about me?

03 Can I ask 8ipl to delete my personal data?

04 Does 8ipl share my payment data with anyone outside the platform?

05 How does 8ipl use cookies and can I turn them off?

06 How long does 8ipl keep my data after I close my account?

07 Who do I contact if I believe my privacy rights have not been respected?

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